Support
Committed to your innovation
Gidel’s products are often critical elements in its customers’ systems.
For this reason, Gidel takes measures to provide top-class support and to constantly improve the quality of its product.
Our team is at your side to assist you with:
- selecting the right technology.
- customizing your solution.
- integrating our products into your solution.
- troubleshooting issues you may encounter.
Please do not hesitate to contact us if you have any question!
Quality Assurance Certificates
Gidel has adopted a number of international standards:
- ISO9001: commitment to quality, including manufacturing processes, quality assurance, suppliers, etc. Gidel has been certified since 2003
- RoHS: commitment to safeguard the environment by avoiding six hazardous materials as defined by the RoHS regulations.
- Conflict Minerals: commitment to avoid inclusion of conflict minerals from countries as defined by the Conflict Minerals Act.
- REACH 205: commitment to avoid inclusion of Substances of Very High Concern “SVHC”.
Warranty Terms & Conditions
Gidel warrants all of its Proc hardware systems and provides terms and conditions for using its software packages as detailed in the following documents:
Technical Documentation
Below you can find product briefs for Gidel’s systems & Development Tools.
